All clients acknowledge that they will be on a keel yacht acting as crew under instruction from South West Yacht Charters Pty Ltd (T/as Chardonnay Coast Sailing) and agree to follow the instructions and directions of the instructor/principal whilst on board the yacht.
All clients understand and agree that South West Yacht Charters Pty Ltd (or its principal,. instructors, director or employees) are not liable for any loss or damage whatsoever to any client or other person, or any property of any client or other person, during the course, during embarkation or disembarkation, whilst at or travelling between departure and arrival points along the coast of Western Australia.
Client hereby waives any claims they may have for loss or damage against South West Yacht Charters Pty Ltd (or its instructors, director or employees) arising from any act or omission on its or their part in connection with this or any other course or offshore adventure, including embarkation and disembarkation, whilst at or travelling between departure and arrival points along the coast of Western Australia.
It is a requirement of Chardonnay Coast Sailing that respect for the local environment be displayed at all times.
If you are found to be in breach of this you will be removed from the course. No refund will be offered.
PARTICIPANT CODE OF CONDUCT
As a participant in a Chardonnay Coast Sailing training program you have some responsibilities.
These responsibilities include but are not limited to:
- Be tolerant of other users of the waterways and surrounding environments.
- Never argue with an instructor/assessor.
- Control your temper. Verbal abuse of instructors/assessors and sledging other participants, deliberately distracting or provoking another student are not acceptable or permitted behaviour.
- Do not abuse other crew members.
- Do not participate in training sessions if you are under the influence of drugs or alcohol.
- Work equally hard for yourself and/or your crew. Your boat’s performance will benefit and so will you.
- Be a good sport. Applaud other students on their achievements.
- Treat all participants as you like to be treated. Do not bully or intimidate instructors/assessors or fellow students.
- Cooperate with your fellow students, without them you have no crew.
- Participate in a way that enhances yours and the other student’s enjoyment.
- Respect the rights, dignity and worth of all participants regardless of their gender, ability, cultural background or religion.
ATTENDANCE
It is a requirement for successful completion of the course that attendance is above 90%.
In the event that you cannot attend the program on a particular day, you must contact your instructor to inform them prior to the commencement of the session.
PUNCTUALITY
All programs will commence at the time designated, regardless of whether all participants are present. It is important to be at the training venue at least 15 minutes prior to commencement of your first session. This will allow you time to complete any administration requirements and to settle in. Participants who are more the 30 minutes late will be permitted into the session at the discretion of the trainer.
Breaks are provided for your convenience during the training sessions. Please show consideration to the group by being punctual upon returning from breaks.
CONDUCT DURING THE TRAINING SESSION
All sessions have been designed to enable you to obtain the utmost benefit from the information presented, however it is your responsibility to contribute positively.
Following are some tips on how to get the most out of your training session:
- Always participate in the activities provided by your trainer.
- Contribute constructively to the discussions
- Never speak when someone else is speaking.
- Do not hold private conversations with those around you.
- Appreciate the diversity and experience of the other participants
- Keep an open mind to all information presented to you.
- Don’t be afraid to seek clarification if you do not understand the information presented.
During the training sessions, it is important to show consideration for both the Instructor and the other participants.
MOBILE PHONES
All mobile phones must be switched off during the program unless it is an emergency situation. If you feel your phone needs to be on during training, discuss the situation with your Instructor prior to commencement. Regular breaks are scheduled; this will allow you to check your messages.
COURSES/CERTIFICATES:
Online theory courses can be completed within 12 months of full payment of the course fee after which the company is under no obligation to continue providing the course or return any fees paid.
The company reserves the right to alter the commencement time of the course. If we are not able to commence on the agreed date we will provide a full refund if alternatives are not acceptable to you. No responsibility what-so-ever will be accepted for air fares or other costs.
The School’s standards of instruction are high and certificates will only be issued at the end of a course if, in the opinion of the School’s Instructors and Principal, the client has reached the necessary standard as set out in the RYA handbook. The School’s Principal and Instructor’s decision shall be final and accepted by all clients.
LOST PROPERTY:
The school is not to be held responsible for any articles of clothing or other property left on a vessel or on school property. Please ensure you take all your belongings with you when leaving the yacht or school.
DISCLAIMER:
No liability is accepted for any client’s vehicles parked in harbour/marina grounds or client’s possessions in the vehicle, on the pens or in the school’s vessels or accommodation. No liability is accepted for clients whilst on school grounds, in any of the school properties, on ladders, on pens, on jetty or vessels and all clients participate in any aspect of the course at their own risk.
The company shall not accept claims and shall not be liable at any time for claims or expenses caused by circumstances beyond its control including sickness, accident, travel delays, weather, strikes, war or civil unrest.
By accepting our terms and conditions you are accepting and will abide by the terms and conditions of any locations of berth.