Terms and Conditions for Sailing Courses Only
BOOKINGS AND PAYMENTS:
Telephone and/or email bookings will be held without deposit for a maximum of 24 hours. Upon receipt of a registration form completed in full and signed, together with minimum deposit or full payment, the booking will be confirmed.
Chardonnay Coast Sailing will only enrol students that have paid the deposit. Deposits are non refundable.
Payment Requirements:
| Period | Fees required |
| Upon booking | 25% of course cost required |
| 21 days before course commencement | Full course fees required. In the event of non payment we reserve the right to re-sell the course and the deposit will be forfeited |
Refund Policy:
| Reason for Refund | Notification Period | Minimum Refund |
| Client Withdraws/Reschedules | More than 21 days prior to course commencement | Fees can be transferred to a future course
Full Refund less the deposit |
| Client Withdraws/Reschedules | Less than 21 days prior to course commencement | No refund will be given unless Chardonnay Coast Sailing can fill that booking with another student.
Deposit is non refundable |
| Client Withdraws/Reschedules | After commencement of the course | No refund will be given |
| Chardonnay Coast Sailing cancel’s the course | Fees will be fully refunded or transferred to a future course
Chardonnay Coast Sailing shall not be liable for incidental costs such as flight or accommodation costs |
To seek a refund, please contact our office.
INDUCTION / ORIENTATION PROCESS
A thorough orientation will be provided to Students. This will include information on all aspects of training, assessment, and support facilities available, as well as participant expectations and responsibilities.
STUDENTS UNDER 16:
Clients aged under 16 will only be accepted with a written consent from a parent or guardian.
HEALTH:
Clients with special medical problems should check that their GP considers them safe to sail and advise the School of the condition when booking, and both the principal and Instructor when reporting for the course. Bring any personal medication necessary.
TRAVEL INSURANCE:
It is strongly recommended that clients obtain travel insurance to cover the inability to attend a course or leaving a course early due to illness or injury as we cannot refund the course fees if a course is cancelled within 21 days of course commencement date.
ACCOMMODATION:
Chardonnay Coast Sailing cannot guarantee that all students will have a private room onboard the yacht. Weekend accommodation (Friday | Saturday night) cannot be guaranteed for multi week courses.
INSTRUCTION ON PRIVATE YACHT:
Similar conditions apply plus the clients will be expected to reimburse any travelling or out-of-pocket expenses for the Instructor from the Dawseville base to wherever the vessel is moored, and the return journey plus Instructor costs. The client’s vessel will be expected to be equipped with the minimum RYA standards and provide the Instructor with all bedding and victualling whilst on board.
The client must notify his Insurance company that our Instructor will be providing instruction for the duration agreed and that the client’s insurance is Fully Comprehensive and covers all aspects of normal marine insurance for the area in which the Instructor is expected to sail. Chardonnay Coast Sailing will need to be provided with a copy of the insurance policy. No responsibility or liability is accepted in any manner whatsoever for damage or accident to the client’s vessel or equipment therein.
PRINCIPAL’S/INSTRUCTOR’S INSTRUCTIONS:
The Principal’s decision is final at all times, on any of the school’s property and on the school’s vessels until the instructor takes over.
- Instructor’s Decisions: From the moment the Instructor steps on board the instruction vessel in accordance with marine practice, the Instructor’s decisions are always final.
- All clients/crew will accept all orders and decisions given to them by the Instructor at all times whilst on board the school’s vessels or ashore, for the duration of the course until the course is complete and the Instructor is no longer on board the vessel. The Instructor’s authority is total day and night in accordance with Marine Law.
- If for any reason whatsoever a client does not accept an order from the Instructor or his designated substitute, whether the client considers it to be reasonable or not, the client shall be considered to be in breach of his Articles of Sailing. The Instructor shall take any action or decision he considers fit for the wellbeing of the vessel and crew. If the client is placed ashore at the nearest port no liability whatsoever shall attach itself to the school and neither shall the client have redress for any expenses or unused portion of the fee. Neither any redress against the Instructor or school as a result of actions taken by the Instructor.
PROGRAMS/SEA TIME:
Every attempt will be made to give clients maximum sea time and complete scheduled sail training programs. However, if in the Instructor’s opinion weather conditions, safety or any other considerations renders it imprudent, the Instructor’s decision is final.
STUDENT OBLIGATIONS:
All clients will be expected to participate in cooking, cleaning the vessel and routine maintenance as required by the Instructor. At the end of the course all clients will be expected to clean the vessel from stem to stern. No client shall bring aboard any contraband or drugs.